Minette Norman & Karolin Helbig: “The Psychological Safety Playbook”
In their concise and insightful guidebook, consultants Karolin Helbig and Minette Norman offer 25 actionable tips leaders can implement immediately to improve psychological safety at work. They outline five skills leaders must harness to do so: communication, listening, emotional regulation and managing failure and inclusion. Each of the five skills is handily accompanied by five ways to implement them.