Building a healthy culture sounds simple. Living it every day is much harder.

Many leaders understand psychological safety in theory. The real challenge is what happens when people disagree, emotions run high, or nothing seems to change.

Stephen “Shed” Shedletzky sits down with psychological safety experts Karolin Helbig and Minette Norman to explore the ideas behind their new book, The Psychological Safety Playbook for Changemakers, and what it really takes to create cultures where people feel safe to contribute. They discuss why listening is often misunderstood, how leaders can manage their reactions in difficult moments, and why people need to feel that speaking up is both safe and worth it.

You’ll Hear:

• Why managing your reactions may be the most important leadership skill during challenging conversations
• How better listening improves the quality of ideas, feedback, and trust within a team
• The difference between people feeling safe to speak up and feeling that speaking up actually matters
• Small daily behaviors that strengthen workplace leadership and culture without adding more work

Anyone leading people, supporting teams, or trying to build greater trust, influence, and psychological safety in their everyday work.